Enjoy our Summer Sale with 20% off sitewide, plus free shipping.
Use code SUMMERSALE at checkout.

FAQ

Our Products

Yes! All of our products are designed and made in Ontario, Canada. Our partners are family-owned and operated. We believe in the power of timeless designs, and we sustainably craft our products with integrity. Learn more about our products here.

As a parent-founded company, using water-based paint was important to us. Only the best for our little ones!

Our products are crafted from Baltic Birch Ply, sourced from the northeastern region of Europe.

Made up of 13 layers of 100% pure Birch wood compressed into a single sheet, it is one of the most durable plywood available (versus other plywoods, which is made of a softer, secondary wood). Therefore, the wood core of our towers is free of any voids/bubbles so that the screws bite and hold with 100% of their threads. All that to say, our products are made of materials that are incredibly strong and keep your little ones safe.

Our products are protected with a water-based translucent lacquer, making them easy to clean. Just take a damp cloth and give it a wipe, followed by a dry cloth to wipe it dry, and you're good to go!

Shipping & Ordering

We offer a $20 flat rate shipping on all Canadian & US orders. Please refer to our Shipping Policy for more details.

All in-stock items ship within 2 business day of your order. Please refer to our Shipping Policy for shipping timeline estimates.

We wish! But sorry, we aren’t able to deliver to P.O. Boxes at this time.

You bet. If you no longer want your order or need to make changes to quantity or shipping address, please email us at hello@montiii.com within 24 hours of purchase with the subject line CANCEL ORDER (and your Order #). Once a return is initiated, funds will be released immediately, but depending on your bank, it may take up to 10 business days for the credit to post to your account.

Trial & Returns

It’s how you can rest assured you’re going to love our products. We’re 100% confident in our products, so we want you to find out if it’s 100% great for you. For 10 days with your montiii product, try it out, then keep it if it’s everything you imagined it could be. Or return it if you imagined something else. Please note that personalized products are final sale.

Change of heart? No problem. For 10 days with your montiii product, try it out, then keep it if it’s everything you imagined it could be. Or return it if you imagined something else. Please refer to our Return & Exchange Policy for more details and on how to initiate a return. Please note that return shipping costs to our location in Toronto, Canada is the responsibility of the customer. Please note that personalized products are final sale.

Search